Customer Services Assistant

SSP Food Travel Experts; Manchester; On-site; GBP 28,000; Full time

Job summary

A leading catering service provider in Manchester is seeking a motivated Customer Service Assistant to join the team. The role involves operating platform trucks for deliveries, loading and offloading catering equipment, and complying with health and safety regulations. The ideal candidate will receive full training and enjoy various employee benefits, including discounted meals and wellness support.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Health & Wellbeing Support

Qualifications

• Must be 18 years or older due to responsibilities.
• Full training provided for operating platform trucks.
• Experience in customer service is preferred.

Responsibilities

• Operate platform trucks for train-side deliveries.
• Load/offload catering equipment/stock from trains.
• Control order assembly and manage stock.

Skills

Operating platform trucks

Health & Safety compliance

Order assembly

Job description

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Assistant for TransPennine Express (TPE) at Manchester Stores.

Pay Rate: £13.20 per hour.
Hours: Full Time (40 hours).Shifts: Rotational shifts between 4:15am and 12am, including weekends.

• Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS A CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Customer Service Assistant.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.