Customer Services Assistant

HIJOBS; Lochgilphead; On-site; GBP 9,000 - 10,000; Part time

Job summary

A community housing association in Lochgilphead is seeking a highly motivated Customer Services Assistant to handle day-to-day customer enquiries. The role is part-time, requiring 14 hours per week with the fixed term ending on 30th June 2026. Ideal candidates should have at least three National 5’s or equivalent and must be proficient in Microsoft Office, focusing on providing excellent customer service, alongside strong organisational and communication skills.

Qualifications

• Provide excellent customer service.
• Organisational and administrative skills are crucial.
• Competent in using Microsoft Office.

Responsibilities

• Deal with day-to-day customer enquiries related to services.
• Have regular contact with customers, staff, and contractors.

Skills

Excellent customer service

Organisational skills

Administrative skills

Communication skills

Education

Minimum of three National 5's or equivalent

Tools

Microsoft Office packages

Job description

Argyll Community Housing Association is seeking to recruit a highly motivated individual to work in our busy Lochgilphead team, dealing with day to day customer enquiries in relation to the Association’s services.

Customer Services Assistant

• Location: Lochgilphead
• Fixed Term to 30th June 2026
• 14 hours per week
• Work Pattern: 9am – 5pm Wednesday & Friday
• £9,529.60 - £9,996.80 per annum

The successful candidate needs to have a minimum of three National 5’s or equivalent and be competent in the use of Microsoft Office packages. The ability to provide excellent customer service is essential.

The post-holder will have regular contact with customers, staff and contractors; therefore organisational, administrative and communication skills are key.

ACHA welcomes applications from all sections of the community and is committed to promoting equal opportunities. All posts will be subject to a Disclosure Scotland check.

To apply visit the recruitment section of our website at https://www.acha.co.uk.
If you cannot access the website please contact the recruitment team: 01546 605964 or email [e-mail].

For more information, please contact Ryan Anderson on 01546 605852 or email [e-mail].

Closing Date: 12 noon on Friday 9th January 2026.