Customer Services Advisor at Parish of St Helier

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local parish council in the United Kingdom is seeking a dedicated Customer Services Advisor. This role involves acting as the first point of contact for public enquiries, processing payments, and providing accurate information on parish services. The ideal candidate should be friendly, organised, and passionate about helping people, with a commitment to maintaining professionalism at all times.

Qualifications

• Friendly, organised, and passionate about helping people.
• Ability to maintain a professional and courteous approach at all times.

Responsibilities

• Act as the first point of contact for all public enquiries.
• Process payments and issue parish documentation.
• Provide accurate information on parish services.

Job description

Are you friendly, organised, and passionate about helping people? The Parish of St Helier is looking for a dedicated Customer Services Advisor to join our front‑of‑house team, providing a welcoming and efficient service to parishioners and visitors.

Key Responsibilities

• Act as the first point of contact for all public enquiries, in person, by phone, and via email.
• Process payments and issue licences, permits, and other parish documentation.
• Provide accurate information and guidance on parish services and procedures.
• Maintain a professional and courteous approach at all times.
• Support the smooth running of Parish Assembly meetings and other events, which may occasionally require attendance outside normal working hours.