Customer Services Advisor

Halfords Group; Grimsby; On-site; GBP 10,000 - 40,000; Part time

Job summary

Ein etabliertes Unternehmen sucht begeisterte Einzelhandelsmitarbeiter, die eine Leidenschaft für Autos und Fahrräder haben. In dieser Teilzeitstelle werden Sie in einem dynamischen Umfeld arbeiten und Kundenservice auf höchstem Niveau bieten. Mit einer umfassenden Schulung und Entwicklungsmöglichkeiten können Sie Ihre praktischen Fähigkeiten verbessern und Teil eines führenden Unternehmens in der Automobil- und Fahrradbranche werden. Profitieren Sie von attraktiven Vergünstigungen und einem unterstützenden Team, während Sie zur Mobilität der Nation beitragen.

Benefits

Urlaubsvergütung

Betriebliche Altersvorsorge

Mitarbeiterrabatte

Rabatte auf Garagenrechnungen

Pannenhilfe

Lebensversicherung

Uniform

Mitarbeiterunterstützungsprogramme

Fahrradprogramme

Gesundheitspläne

Qualifications

• Erfahrung im Kundenservice, idealerweise im Einzelhandel.
• Proaktive Herangehensweise an Kundenbedürfnisse.

Responsibilities

• Hochwertigen Service bei der Arbeit an Fahrzeugen und Fahrrädern bieten.
• Fitting von Autoteilen, Technologie und Fahrradbau.

Skills

Kundenservice

Problem-Lösungsfähigkeiten

Verkaufserfahrung

Fähigkeit zur Arbeit im Einzelhandel

Job description

Apply now

Job no: 556463

Work type: Part time, 12 hours per week

Site: Grimsby

Categories: Retail Colleagues

Location: Lincolnshire

Salary: £10.20 - £12.41 per hour

Business Area: Retail

• Age 21+ £12.41 per hour
• Under 21 £10.20 per hour

Love all things motoring and cycling? Great with customers?

Your knack with customers and enthusiasm for cars and bikes will lead you to success in this role. Experience in fitting car parts and cycle repair is preferred but not essential, as training will be provided. You will deliver high standards of service, working on customers’ vehicles and bikes, including car parts fitting, technology fitting, cycle building, and servicing.

We will help develop your practical problem-solving skills and ability to work efficiently. Retail experience is desirable, especially if you have tailored your approach in a customer-focused sales environment.

We invest heavily in training to support your career development, whether in Retail or other areas within the Group.

We offer a wide range of rewards and benefits, including holiday pay, contributory pension, staff discounts, garage bill discounts, breakdown cover, life assurance, uniform, and more. Additional benefits include employee assistance programs, bike schemes, Sharesave, Wagestream, and health plans.

To succeed in this role, you will need:

• Experience in delivering excellent customer service, ideally in retail
• A proactive approach to customer needs
• Availability to work on a rota, including weekends

Preferred but not essential:

• Knowledge of car parts fitting and cycle repair
• Experience in achieving sales targets

Join us as we grow in motoring services and electric mobility. We are the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business. Be part of our success in helping the nation stay on the move.

We welcome applications from all backgrounds and are committed to creating an inclusive workplace.