Customer Services Advisor

Recooty; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A customer support organization in Birmingham is seeking an individual to assist with customer queries, update databases, and coordinate installations. Responsibilities include booking appointments, liaising with scaffolders and suppliers, and supporting management. The ideal candidate will possess strong communication skills and a positive attitude.

Responsibilities

• Support management and servicing customers with their installations.
• Book survey appointments.
• Book scaffolders.
• Arrange rubbish removals.

Skills

Great communication and organisational skills

Ability to stay calm in a busy environment

Willingness to learn and grow with the organisation

Positive mental attitude

Job description

Job Brief

To support customers with their queiries, update database, generate quotations, liaise with scaffolders, suppliers, installers and internal staff.

Responsibilities

• Support management and servicing customers with their installations, keeping information and people updated.
• Book survey appointments.
• Book scaffolders.
• Arrange rubbish removals.

Skills Required

• Great communication and organisational skills.
• Ability to stay calm in a busy environment.
• Willingness to learn and grow with the organisation.
• Positive mental attitude.