Customer Service - Work From Home

Interaction Recruitment; Newcastle upon Tyne; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a home working position. The role involves taking inbound customer service calls and requires a confident communicator with prior customer service experience. The ideal candidate will work full-time hours, Monday to Friday, and must be flexible between 8am and 6pm. This role offers opportunities for growth and progression.

Qualifications

• Customer Service Experience is required for this position.
• Confident communicator who can engage with customers effectively.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to the customer needs for positive solutions.
• Provide exceptional service by demonstrating in-depth knowledge.
• Complete all administration accurately.

Skills

Customer service experience

Confident communication

Problem-solving

Job description

Overview

Customer Service Advisor HOME WORKING

Must live in Newcastle

Role Profile

Hourly Rate: £12.21ph - Paid Weekly

Hours: Full Time, Monday - Friday; must be fully flexible between 8am-6pm

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

If you are interested, please apply now!

or email your CV to [e-mail]