Customer Service Team Member — Growth & Benefits

GAIL's; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free meals when working

Staff discount

Holiday entitlement (28 days pro rata)

Long service holiday

Yearly pay review

Pension scheme

Development programs (RISE)

Health & wellbeing (AVIVA)

EAP

Refer-a-friend bonus

Health cash plans

Salary sacrifice for home tech

Discount gym memberships

High-street discounts

24h GP service

Cycle to work

Job summary

GAIL's Bread in Greater London is seeking a full-time Team Member to engage with customers and deliver friendly service across busy bakery floors.

You will join a team that values reliability, adaptability, and a positive attitude, with training provided and opportunities to grow within the business.

Benefits include free meals when you work, staff discounts, holiday entitlement, pension, and access to wellbeing support and development programs.

Qualifications

• No formal qualifications required; strong customer service mindset.
• Willing to be flexible with shifts and multi-task in a busy bakery.
• Reliable, punctual and friendly with a positive attitude.

Responsibilities

• Interact with customers daily to provide excellent service.
• Support store operations and maintain high product standards.
• Be adaptable to changing tasks in a fast-paced environment.

Skills

Customer service

Teamwork

Adaptable

Reliability

Job description

GAIL's Bread in Greater London is seeking a full-time Team Member to engage with customers and deliver friendly service across busy bakery floors.

You will join a team that values reliability, adaptability, and a positive attitude, with training provided and opportunities to grow within the business.

Benefits include free meals when you work, staff discounts, holiday entitlement, pension, and access to wellbeing support and development programs.