Customer Service Team Member - Fast-Paced & Perks

Greggs; Penicuik; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount (up to 50% for you/

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Holiday entitlement growth

Colleague share plans

Pension scheme (7% matched)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs is looking for Team Members to join us. You’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across in-shop, delivery, Click + Collect and drive thru, ensuring a brilliant shopping experience whether in-store or online.

We’ll train you, support an inclusive culture, and help you enjoy your work while delivering great service in a fast-paced environment.

Qualifications

• No previous experience required; full training provided.
• Willingness to learn and deliver exceptional customer service.
• Supportive of an inclusive culture and teamwork.

Responsibilities

• Provide fast and friendly service to customers.
• Keep the shop clean and tidy.
• Prepare Greggs products as needed.
• Serve customers across in-shop, delivery, Click + Collect and drive-thru channels.

Skills

Fast service

Customer focus

Team player

Job description

Greggs is looking for Team Members to join us. You’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across in-shop, delivery, Click + Collect and drive thru, ensuring a brilliant shopping experience whether in-store or online.

We’ll train you, support an inclusive culture, and help you enjoy your work while delivering great service in a fast-paced environment.