Customer Service Team Member — Fast-Paced, Multi-Channel

Greggs; Carlisle; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay (weekly)

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app

Holiday growth

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs in the United Kingdom is seeking Team Members to join our fast-paced shops. You’ll provide fast, friendly service, keep the shop clean and tidy, and help prepare our popular products for customers.

You’ll work across in-store, delivery, Click + Collect and drive‑thru channels, helping to create a brilliant experience whether customers order in-store or online.

No prior experience is required—training is provided, and we support an inclusive culture where everyone can be themselves.

Qualifications

• No prior work experience required
• Willing to learn and complete training
• Able to thrive in a fast-paced environment
• Flexible with shifts

Responsibilities

• Provide fast and friendly service to customers
• Keep the shop clean and tidy
• Prepare Greggs products
• Support across channels: in-store, delivery, Click + Collect and drive-thru

Skills

Customer service

Willing to learn

Teamwork

Job description

Greggs in the United Kingdom is seeking Team Members to join our fast-paced shops. You’ll provide fast, friendly service, keep the shop clean and tidy, and help prepare our popular products for customers.

You’ll work across in-store, delivery, Click + Collect and drive‑thru channels, helping to create a brilliant experience whether customers order in-store or online.

No prior experience is required—training is provided, and we support an inclusive culture where everyone can be themselves.