Customer Service Team Manager

MC Technical Recruitment Ltd; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A technical recruitment agency in Bristol is seeking a Customer Service Team Leader to supervise a team of technicians responsible for managing the return of faulty electronic goods. The role involves ensuring high customer service standards and effective team performance. The ideal candidate will have experience in team leadership and strong organizational skills. This position offers a competitive salary and a standard working week.

Qualifications

• Experience in team leadership or coordination.
• Strong customer service skills.
• Ability to manage and motivate a team.

Responsibilities

• Supervise a small team managing the return of faulty goods.
• Ensure high levels of customer service and team performance.
• Handle administrative tasks related to returns processing.

Job description

Customer Service Team Leader

£30,000

Bristol

MC Technical Recruitment is currently looking for a Co-ordinator / Team Leader to supervise a small team of technicians managing the return of faulty electronic goods to a warehouse based in North Bristol. Your hours of work will be 7 : 00am til 3 : 00pm, 37 hour week.

As the Customer Returns Coordinator, you will be responsible for :

• Managing the day to da...