Customer Service Team Leader

SSP Food Travel Experts; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering company is seeking a motivated Customer Service Team Leader for their Manchester Stores. The role involves overseeing catering operations, ensuring health and safety compliance, and managing inventory effectively. Attractive benefits include discounted meals and development programs. Full-time position with rotational shifts. Join us to advance your career!

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Health & Wellbeing Support

Qualifications

• Must be 18 years or older due to certain responsibilities.

Responsibilities

• Oversee efficient loading/unloading of catering equipment.
• Manage order assembly and maintain control over inventory.
• Ensure compliance with Health & Safety regulations.
• Strategically place products to minimize wastage.

Skills

Leadership skills

Inventory management

Health & Safety compliance

Job description

Overview

Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Team Leader for TransPennine Express (TPE) at Manchester Stores.

Pay Rate: £15.04 per hour. Hours: Full Time.

Shifts: Rotational shifts between 5am and 10pm, including weekends.

• Applicants must be 18 years or older due to certain responsibilities within the role.

Responsibilities

• Oversee efficient loading/unloading of catering equipment and stock from trains.
• Manage order assembly and maintain precise control over inventory.
• Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
• Strategically place products to minimize wastage through effective rotation.

Why join as a Customer Service Team Leader?

At Rail Gourmet, we don\'t just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Customer Service Team Leader.

Rail Gourmet is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.