Customer Service Team Lead – Insurance, Growth & Impact
Lloyd & Whyte
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Job summary
Lloyd & Whyte, part of Benefact Group, seeks a Customer Service Team Manager to lead the busy Eastleigh-based team. You will coach colleagues, drive service standards across phone and digital channels, and ensure client satisfaction with a culture of inclusion and excellence.
In this permanent role, expect 37.5-hour weeks, Monday to Friday, with the opportunity to influence continuous improvement and growth within the Business Choice Direct unit.
Job description
Lloyd & Whyte, part of Benefact Group, seeks a Customer Service Team Manager to lead the busy Eastleigh-based team. You will coach colleagues, drive service standards across phone and digital channels, and ensure client satisfaction with a culture of inclusion and excellence.
In this permanent role, expect 37.5-hour weeks, Monday to Friday, with the opportunity to influence continuous improvement and growth within the Business Choice Direct unit.
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