Customer Service & Store Support — Flexible Shifts

Co-op Group; West End; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused retail company in West End seeks a Customer Team Member to enhance customer service and store operations. Applicants should possess strong people skills and a genuine care for customer needs. This part-time role offers 31 days holiday and a range of employee benefits including healthcare services and discounts on products. Flexible working hours and dedicated support for career progression are also provided.

Benefits

30% discount on Co-op products

10% discount on other brands

Pension scheme with up to 10% contributions

31 days of holiday

Virtual healthcare services

24/7 employee assistance

Full paid training

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to solve problems and adapt to change.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support colleagues in ensuring a safe and legal store.
• Assist in introducing new products and services.
• Engage in community support and events.

Skills

Customer service

Problem solving

Flexibility

Relationship building

Job description

A community-focused retail company in West End seeks a Customer Team Member to enhance customer service and store operations. Applicants should possess strong people skills and a genuine care for customer needs. This part-time role offers 31 days holiday and a range of employee benefits including healthcare services and discounts on products. Flexible working hours and dedicated support for career progression are also provided.