Customer Service & Store Support Associate (Flexible Shifts)

The Co-operative Group; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading UK retailer is seeking a Customer Team Member to join their friendly team in Greater London. The role includes providing exceptional service to customers, maintaining store safety, and participating in community activities. Ideal candidates will have strong people skills, a positive approach to problem-solving, and flexibility for varied shifts. Full training is provided, alongside benefits like a pension scheme, 31 days of holiday, and 30% discounts on products.

Benefits

30% discount on Co-op products

10% discount on other brands

Pension scheme with up to 10% employer contributions

31 days of holiday

Virtual healthcare services

Employee assistance service

Full paid training

Cycle-to-work scheme

Qualifications

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships.
• A positive approach to change and problem solving.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service, putting customers first.
• Support store colleagues to solve problems for customers.
• Ensure the store is safe and legal.
• Help introduce new products and services.
• Get involved in community activities.

Skills

Great people skills

Positive approach to change

Flexibility to work various shifts

Genuine care for customer needs

Job description

A leading UK retailer is seeking a Customer Team Member to join their friendly team in Greater London. The role includes providing exceptional service to customers, maintaining store safety, and participating in community activities. Ideal candidates will have strong people skills, a positive approach to problem-solving, and flexibility for varied shifts. Full training is provided, alongside benefits like a pension scheme, 31 days of holiday, and 30% discounts on products.