Customer Service & Stock Associate (Flexible Hours)

NEXT; Norwich; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Recognition rewards

Staff discounts

Partner brand discounts

Wardrobe allowance

VIP sale access

Deals platform access

Staff shop discounts

Sharesave scheme

Health & wellbeing

Life assurance

Health plan discount

Financial wellbeing

Apprenticeship

Direct to Work

Network groups

Gym membership

Job summary

NEXT is seeking a friendly and proactive team member to deliver outstanding customer service and help manage stock across our Norwich store. You will engage with customers, share product knowledge and thrive in a fast-paced environment.

The role supports development from day one with flexible working options and strong team collaboration. You will join a busy store team and help with stock, deliveries and daily operations while embracing Next policies and standards.

Qualifications

• Excellent customer service and communication skills.
• Friendly, calm and efficient under pressure.
• Willing to learn about products and stock operations.
• Able to work flexible weekend shifts.

Responsibilities

• Offer fast and friendly service at all times, helping customers to find the perfect products.
• Share your passion and knowledge about our amazing products.
• Work in all areas of the store, including sales floors, stockrooms and processing deliveries.
• Take control of your own development.

Skills

Customer service

Communication

Team player

Flexible

Job description

NEXT is seeking a friendly and proactive team member to deliver outstanding customer service and help manage stock across our Norwich store. You will engage with customers, share product knowledge and thrive in a fast-paced environment.

The role supports development from day one with flexible working options and strong team collaboration. You will join a busy store team and help with stock, deliveries and daily operations while embracing Next policies and standards.