Customer Service & Scheduling Specialist – Career Progression

Scania Nederland B.V.; Falkirk; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading automotive company in Falkirk is looking for a motivated Customer Service Advisor. This role involves engaging with customers, coordinating services, and managing administrative tasks efficiently. You'll receive a salary starting at £26,500 along with substantial benefits, including in-house training, a competitive pension, 28 days of holiday, and life insurance coverage. If you have a passion for customer service and organizational skills, we want to hear from you!

Benefits

In-house training

28 days holiday plus public holidays

Competitive employer pension

Discounts on major retail outlets

4x basic salary life insurance

Annual ‘Company Success Payment’

Qualifications

• Passionate about delivering first-class customer service.
• Comfortable working individually and as part of a team.
• Experience managing day-to-day administrative tasks.

Responsibilities

• Greet customers in a professional manner.
• Manage administrative tasks efficiently.
• Plan and coordinate customer service work.
• Provide updates to customers on their service.

Skills

Customer interaction

Organisational skills

Administrative tasks

Initiative

Job description

A leading automotive company in Falkirk is looking for a motivated Customer Service Advisor. This role involves engaging with customers, coordinating services, and managing administrative tasks efficiently. You'll receive a salary starting at £26,500 along with substantial benefits, including in-house training, a competitive pension, 28 days of holiday, and life insurance coverage. If you have a passion for customer service and organizational skills, we want to hear from you!