Customer Service Scheduling Planner

Aqualogic (WC) Ltd; Birkenhead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic company is seeking a motivated individual to join their planning department in Birkenhead. This full-time role involves managing inbound and outbound calls, scheduling appointments, and providing high-quality customer service using advanced systems. Ideal candidates will have call center experience and excellent communication skills. Full training will be provided to support the new employee's success in a vital industry focused on water conservation.

Benefits

Free on-site parking

Qualifications

• Experience in a call center environment.
• Ability to communicate technical services effectively over the phone.
• Self-motivated and capable of working independently.

Responsibilities

• Handling inbound and outbound customer calls.
• Scheduling appointments and liaising with technicians.
• Performing basic administration tasks.

Skills

Telephone call handling

Basic office administration

MS Office Word

MS Office Excel

MS Office Outlook

Excellent communication skills

Job description

A dynamic company is seeking a motivated individual to join their planning department in Birkenhead. This full-time role involves managing inbound and outbound calls, scheduling appointments, and providing high-quality customer service using advanced systems. Ideal candidates will have call center experience and excellent communication skills. Full training will be provided to support the new employee's success in a vital industry focused on water conservation.