Customer Service/Sales Advisor

Alma Personnel; Stratford-upon-Avon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a Customer Service/Sales Advisor in Stratford-upon-Avon. The role involves handling incoming inquiries, engaging with potential customers to boost sales, and maintaining customer satisfaction. Candidates should be confident, outgoing, and comfortable with phone sales. This is a full-time position requiring weekend work on a rota basis.

Qualifications

• Confident and approachable personality.
• Comfortable with sales over the telephone.
• Ability to handle multiple inquiries effectively.

Responsibilities

• Handle incoming enquiries via telephone and email.
• Increase sales by proactively engaging with potential customers.
• Update internal systems with customer information.
• Convert inquiries into sales effectively.
• Follow up on sales enquiries diligently.
• Maintain excellent customer service at all times.

Skills

Strong communication skills

Outgoing personality

Sales ability

Job description

Job Overview

Alma Personnel are pleased to be working in partnership with their Stratford Upon Avon based client to recruit for a Customer Service/Sales Advisor. This is a full time, permanent role.

This role would suit someone who is confident, outgoing, and approachable. You will be completing sales over the telephone so you must be comfortable with this.

Main Duties

• Handle incoming enquiries via telephone and email
• Increase sales by proactively engaging with potential customers to secure new business
• Update internal systems
• Convert incoming enquiries into sales
• Follow up on sales enquiries
• Maintain excellent customer service

This role requires you to work 5 out of 7 days, so you will be working weekends. This will be on a rota basis.

If you feel you have the right skills and experience, please apply now stating why you would be suitable