Customer Service Representative - Uncapped Commission

Ee; Truro; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications company is seeking a Sales Advisor in Truro. This role involves engaging with customers to help enhance their digital lives and recommend suitable products. You'll receive comprehensive training and support to ensure your success. The position offers a competitive salary and unique benefits, including bonuses and flexible leave options.

Benefits

Competitive salary

Online GP access

Enhanced family leave

Discounts on EE & BT products

Volunteering days

Optional healthcare

Qualifications

• Enjoy talking and engaging with people.
• Ability to build relationships and handle discussions.
• No prior experience needed, training provided.

Responsibilities

• Talk to customers about enhancing their digital lives.
• Discuss appropriate products for customer needs.
• Join the Sales Team in Truro.

Skills

Confident communication

Relationship building

Negotiation

Job description

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Start Date: 26th January

Location: EE Truro contact centre, Calnick street, TR1 2JQ

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?