Customer Service Representative (T)

Nutrien; Aberdeen City; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading agricultural company in Scotland is seeking a Customer Service Representative for a six-month term position. The role involves responding to customer inquiries, maintaining records, and assisting with inventory control. Candidates should have 2 years of customer service experience, with a preference for those with agriculture experience. Proficiency in Microsoft Office is important, and SAP experience is a plus.

Qualifications

• 2 years of customer service experience.
• Agriculture experience preferred.
• Accounts receivable/accounts payable an asset.
• Safety experiences an asset.
• Ability to work with minimal supervision.

Responsibilities

• Respond to customer inquiries and support the branch team.
• Monitor accounts receivable and accounts payable.
• Reconcile cheque and credit card payments daily.
• Maintain confidential office records and files.

Skills

Customer Service

Organizational skills

Microsoft Office

Basic Math

Tools

SAP

Job description

Nutrien is a leading provider of crop inputs and services and our business results make a positive impact on the world. Our purpose Feeding the Future is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Nutrien Ag Solutions is the retail division of Nutrien providing full-acre solutions through our network of trusted crop consultants at more than 2000 locations in North America, South America and Australia. For more than 150 years we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products including our proprietary brands: Loveland Products Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees we operate a world-class network of production, distribution and ag retail facilities. We efficiently serve growers’ needs and strive to provide a more profitable, sustainable and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

Reporting to the Branch Manager the Customer Service Representative is accountable to respond to customer inquiries, marketing credit, products and services, and supporting the branch team in a professional and courteous manner.

This is a six month term position.

What you will do:

Under the direction of the Branch Manager and/or Assistant Manager monitors accounts receivable, accounts payable, and credit limits.

Reconciles cheque and credit card payments daily. Receives and posts payments to customer accounts while ensuring 100% accuracy.

Prints Daily Reports as required under Policy and Procedures including the End of Day Report and Payments Listing.

Maintains confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices.

Completes administrative correspondence.

Assists with inventory control and receiving shipments of supplies and/or inventory.

Champion Nutrien’s culture of care and comply with Nutrien industry regulatory and EH&S standards.

What you will bring:

• 2 years of customer service experience.
• Agriculture experience preferred.
• Accounts receivable/accounts payable an asset.
• Organizational skills.
• Patience.
• Safety experiences an asset.
• Ability to work with minimal supervision.
• Must possess a valid Canadian driver’s license.
• Microsoft Office (Word, Excel, PowerPoint).
• Previous SAP experience an asset.

Ready to make an impact with us Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutriens compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics.

This job will remain posted until accordance with Nutrien policies you will be required to undergo a background check and may be required to undergo a substance test. While we appreciate all applications we receive only candidates under consideration will be must meet minimum age requirements as permitted by law.

Our Recruitment Process:

Application >

Resume Review >

Pre-screen / Interview >

Offer >

Pre-Employment Conditions >

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Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1