Customer Service Representative - Engineering in Corby

Energy Jobline ZR; Corby; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading global energy job platform is seeking a Customer Service Representative specializing in electrical, solar, and renewables. In this role, you will communicate with customers, manage interactions through a CRM system, and provide satisfactory resolutions to client inquiries. The position offers a salary range of £28,000–£29,000, with eligibility for a quarterly bonus. Suitable candidates will have a background in customer service and excellent communication skills.

Qualifications

• Proven background in customer service.
• Experience in recommending appropriate solutions to clients.

Responsibilities

• Communicate effectively with customers.
• Use the CRM system to manage customer interactions.
• Help clients to find satisfactory resolutions.

Skills

Customer Service background

Excellent communication skills

Ability to build empathy and rapport

Technically minded

Understanding customer requirements

Job description

Company Overview

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

Customer Service Representative – Electrical/Solar/Renewables

The company is a market leader in the design and manufacture of wind and solar systems, with a reputation for quality and after‑sales service.

Responsibilities

• Communicate effectively with customers.
• Use the CRM system to manage customer interactions.
• Help clients to find a satisfactory resolution.

Candidate Requirements

• Customer Service background.
• Technically minded.
• Excellent communication skills – both phone and email.
• Ability to build empathy and rapport.
• Experience in understanding customer requirements and recommending appropriate solutions.

Salary and Location

Salary: £28,000–£29,000 (D.O.E.) plus quarterly bonus.

Location: Corby.

Suitable living locations include:

• Oakham
• Kettering
• Corby
• Stamford
• Market Harborough
• Desborough
• Oundle
• Oakley
• Rothwell
• Thrapston
• Peterborough
• Wellingborough
• Kibworth
• Beauchamp

Alternative Titles

Customer Services, Customer Service Representative, Customer Representative.

Partner Recruiter

Mana Resourcing is a specialist recruitment company working within the engineering, sales, IT and commercial sectors.

We are established to service and support the recruitment requirements of modern businesses and candidates alike. Within sales we work with vacancies for Account Managers, New Business Development Managers, Senior Sales, Technical and Engineering Sales, and Telesales positions.

If you are interested in applying for this job please press the Apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.