Customer Service Representative

TN United Kingdom; Selby; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in betting and gaming is looking for a Customer Experience Assistant to join their team. This role offers comprehensive training and the opportunity to develop your career within the company. You'll play a vital role in ensuring every customer has a great experience while maintaining the shop's appearance. With flexible shifts and various benefits, including holiday entitlements and a Sharesave scheme, this is a fantastic opportunity for those looking to grow in a dynamic environment. If you have a passion for customer service and are ready to take on new challenges, we want to hear from you!

Benefits

28 days’ holiday

Sharesave scheme

Day off on your birthday

Subsidised travel

Access to various discounts

Qualifications

• Excellent customer service skills are essential for this role.
• Ability to work independently or as part of a team.

Responsibilities

• Maintain the shop's appearance and ensure a great customer experience.
• Open and close the shop as responsibilities increase.

Skills

Customer Service Skills

Teamwork

Independence

Job description

Join us as a Customer Experience Assistant and become part of a company with a rich history in betting and gaming since 1934. We will provide comprehensive training from day one, enabling you to communicate effectively with every customer.

You will take pride in maintaining the shop's appearance, work well independently or in a team, and be open to increasing responsibilities such as opening and closing the shop.

Our goal is to ensure every customer has a great experience, and your excellent customer service skills will be key to achieving this.

What’s in it for you?

1. We pay at least the National Living Wage to all colleagues, regardless of age.
2. Flexible shift patterns to balance work and home life.
3. Opportunities for career progression, including roles like Customer Experience Manager or positions at Head Office.
4. Additional benefits such as 28 days’ holiday, a Sharesave scheme, a day off on your birthday, subsidised travel (location-dependent), and access to various discounts.

If you’re over 18 and interested in joining #behindthebet, apply now and soon you'll be speaking our language.

*Note: You must be over 18 to work in a betting shop or gamble, which is a legal requirement.