Customer Service Representative

i2i Recruitment; Pershore; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic recruitment agency in the UK is seeking enthusiastic Customer Service Representatives to join their team for the busy Christmas period. You will handle customer inquiries, support clients, and provide product advice. Ideal candidates have excellent communication skills and a people-first attitude. The role offers £12.21 per hour and emphasizes a supportive work environment with training provided.

Benefits

Competitive hourly wage

Professional experience in customer service

Supportive team environment

Qualifications

• Customer service experience is a bonus but not essential.
• Flexible with working hours during the festive season.
• Car driver is essential.

Responsibilities

• Handle customer enquiries via phone, email, and live chat.
• Place corporate orders and liaise with clients.
• Investigate and resolve customer complaints and delivery issues.

Skills

Excellent communication skills

Confidence in using IT systems

Ability to handle multiple tasks

Positive attitude

Resilience under pressure

Job description

Overview

We're looking for enthusiastic and friendly Customer Service Representatives to join our team and support us during the busy Christmas period. If you enjoy helping people, solving problems, and working in a fast-paced, supportive environment, this is the perfect role for you!

Responsibilities

• Handle customer enquiries via phone, email, and live chat
• Place corporate orders and liaise with clients
• Provide product advice and prepare quotations
• Investigate and resolve customer complaints and delivery issues
• Keep accurate customer service records

Requirements

• A people-first attitude and great communication skills
• Confident using IT systems and handling multiple tasks
• Positive, resilient, and eager to deliver excellent service
• Flexible with working hours during the festive season (some evenings & weekends)
• Customer service experience is a bonus but not essential, full training provided!
• Car driver is essential!

Benefits / What you\'ll love

• £12.21 per hour
• Gain customer service experience in a professional environment
• Be part of a fun, energetic, and supportive team
• Full time
• September start
• Temporary until December

Don't miss this opportunity to join a fantastic team! To APPLY NOW, please send your CV to Richard at i2i Recruitment today.

Our mission of 'Making Recruitment Personal' also means making recruitment fair. We are committed to reviewing every application with a focus on diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of whether it's successful.