Customer Service Representative

Michael Page (UK); Long Lee; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Order Processor for a reputable manufacturing business in Keighley. This role involves being the first point of contact for customers, processing orders, and providing excellent service. Ideal candidates will have customer service experience and strong communication skills. The position offers a salary of £28,000 plus bonuses, full training, and a hybrid working model.

Benefits

Salary of £28,000+

Yearly bonus

Free parking

Excellent benefits package

Immediate interview

Qualifications

• Previous customer service or sales order processing experience.
• Ability to work in a fast-paced environment.
• Passionate about delivering the highest level of customer experience.

Responsibilities

• Be the first point of contact for customers, handling their orders.
• Provide quotations and process orders onto the system.
• Correspond with customers via phone, email, and chat.

Skills

Exceptional communication

Confident telephone manner

Attention to detail

Team player

Job description

Overview

• A new exciting Permanent Customer Service Representative Position in Keighley!


• To work for a reputable business within the manufacturing sector!

About Our Client

Michael Page have partnered with a reputable manufacturing business in Keighley the business are looking for a Sales Order Processor to join their team on a Permanent Basis.

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support!

Job Description

As a Sales Order Processor you will be the first point of contact for customers and handling their orders from start to finish.

You will be dealing with the initial enquiry providing quotations whilst taking orders alongside processing onto the system ensuring excellent support and guidance handling any queries and providing the highest standard of service to deliver the best experience.

The role will be corresponding with customers over the phone, email and chat ensuring these queries are actioned within service level agreements and will perform any administrative tasks required for the department.

The Successful Applicant

• Previous customer service/sales order processing experience


• Exceptional communication and a confident telephone manner


• Passionate about delivering the highest level of customer experience


• Able to work in a fast paced environment


• A keen eye for detail and good organisation


• An excellent team player

What\'s on Offer

Salary of £28000+ yearly bonus+ reputable manufacturing business in Keighley+ exciting time to join the business+ full training provided no industry experience required+ central location in Keighley easily accessible from Skipton and surrounding+ excellent transport links+ free parking+ excellent benefits package+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ supporting team and culture+ immediate interview