Customer Service Representative

Fresh Start Recruitment (UK) Ltd; Bolsover; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Customer Service Representative to support a warehouse and distribution centre. The ideal candidate will have experience in handling high volumes of calls and a background in customer service within logistics. This role offers a competitive salary and benefits with opportunities for career development.

Benefits

Large company benefits

Qualifications

• Proven track record within a Customer Service role in a logistics environment.
• Professional and dedicated attitude.
• Attention to detail is paramount.

Responsibilities

• Dealing with a large volume of inbound calls.
• Liaising with other areas of the business.
• Assisting in the preparation of weekly reports.

Skills

Excellent organisational skills

Ability to work under pressure

Excellent communication skills

Strong IT skills

Teamwork and initiative

Tools

Excel

Job description

Ref 11070

Customer Service Representative

Pinxton, Nottinghamshire

Monday to Friday

£26,900 plus large company benefits

Our client, a warehouse and distribution centre, is looking to recruit a Customer Service Representative to join their busy team due to increase in business levels and ongoing expansion plans. This would suit someone that has worked in a similar position previously (used to dealing with high volume of calls ideally call centre experience) and is looking for career progression.

Key Responsibilities

• Dealing with a large volume of inbound calls, processing orders and dealing with stock levels
• Liaising with other areas of the business to resolve issues in a professional manner
• Assisting in the preparation and updating of weekly reports within excel spreadsheets

Experience

• Proven track record within a Customer Service role within a logistics environment
• Excellent organisational skills
• Ability to work under pressure within a stressful environment
• Confident, self motivated and enthusiastic personality with a passion for excellence
• Professional and dedicated
• Attention to detail is paramount
• Excellent communication skills, both verbal and written
• Strong IT skills including a good level of producing Excel spreadsheets
• Must be able to work as part of a team as well as on own initiative

This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.

Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.

If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion