Customer Service Representative

Tudor Employment Agency Ltd; Bloxwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency in Bloxwich seeks a Customer Service Representative to handle customer inquiries and provide information on products. The ideal candidate should possess excellent communication and administration skills. This role offers £12.21 per hour and involves working from Sunday to Thursday with potential Saturday shifts.

Qualifications

• Top-notch communication skills and passion for delivering outstanding customer service.

Responsibilities

• Handling customer enquiries via phone, email & chat.
• Providing info on products & services.
• Processing orders & returns efficiently.
• Upselling products when appropriate.
• Analysing customer needs to offer the best solutions.
• Maintaining professionalism & phone etiquette at all times.

Skills

Strong data entry and administration skills

Effective communication with customers

Excellent telephone manner

Job description

Overview

We're Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall.

The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service.

Responsibilities

• Handling customer enquiries via phone, email & chat
• Providing info on products & services
• Processing orders & returns efficiently
• Upselling products when appropriate
• Analysing customer needs to offer the best solutions
• Maintaining professionalism & phone etiquette at all times

Experience Required

• Strong data entry and administration skills
• Effective communication with customers
• Excellent telephone manner

Hours of Work

8:30am – 5:00pm, Sunday to Thursday. Occasional requirement to work a Saturday and have Wednesday off.

Rate of Pay

£12.21 per hour

If you're customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you!

Contact our Commercial team on 01922 725445 (ext. 1003 or 1004) Submit your CV to [e-mail] quoting ref TEALOVCSA/44

Or register online: Tudor Registration Form

For all our roles, visit: www.tudoremployment.co.uk

#TeamTudor is waiting for your call!