Customer Service Representative

Search Consultancy LTD; Baildon; On-site; GBP 26,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor in Bradford to be the first point of contact for customers. The role involves taking inbound calls, providing advice, and making outbound calls. Candidates should have call centre experience, a positive attitude, and strong IT skills. This is a full-time, on-site position with a salary of £25,700.

Qualifications

• Previous call centre experience is essential.
• A positive and friendly attitude is required.
• Confidence in making outbound calls is a must.

Responsibilities

• Taking inbound calls and providing helpful advice to customers.
• Making outbound calls to update customers on products and services.
• Ensuring calls are accurately logged on the internal database.
• Working closely with other departments for seamless service.

Skills

Customer service experience

Positive attitude

Confident communication

Strong IT skills

Job description

Customer Service Advisor
Bradford
Full time Monday - Saturday 8.30am - 5.30pm
Salary: £25,700
Location: On Site

I am recruiting for talented and passionate Customer Service Advisors to join our friendly team in Bradford!

About the Role

As a Customer Service Advisor, you will be the first point of contact for our customers. You will be taking inbound calls answering questions and providing suitable and speedy resolutions, as well as making outbound calls to update customers.

What You Will Be Doing?

• Taking inbound calls and providing helpful and informative advice to customers
• Making outbound calls to customers to update them on products and services
• Ensuring calls are accurately logged on the internal database
• Working closely with other departments to ensure a seamless service

What We Are Looking For?

• Previous call centre experience
• Positive and friendly attitude
• Confident making outbound calls
• Strong IT skills

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.