Customer Service/Reception Apprentice

Vauxhall Dudley Motor Company; Middlewich, Dudley; On-site; GBP 18,000 - 25,000; Full time

Job summary

A respected automotive firm in the United Kingdom is seeking a professional receptionist. The ideal candidate must have a smart appearance and excellent telephone manner, as they will be customer-facing. This role involves greeting customers, handling phone inquiries, and managing the reception area effectively. Prospective candidates should be ready to engage with clients, delivering high-quality service. Training is provided within an apprenticeship program for customer service practitioners, lasting 12 months.

Qualifications

• Must have a smart appearance.
• Excellent telephone manner.
• Customer-facing role.
• Apprenticeship in Customer Service Practitioner (level 2) preferred.

Responsibilities

• Greet and assist customers at reception.
• Handle inquiries over the phone.
• Maintain a professional appearance.
• Manage customer expectations.

Job description

Dudley Motor Company are looking for a professional person for their reception. Must have a smart appearance and excellent telephone manner, as will be customer-facing.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday-Friday 8.00am-5.00pm 1/2 hour lunch.

Expected Duration: 12 Months