Customer Service & Personal Banker – Growth & Training

NatWest Group; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in Southampton is looking for a Customer Service, Personal Banker. You'll engage with customers proactively, assisting them with their banking needs and helping them achieve financial goals. This position involves completing banking requests and identifying opportunities for customers. The ideal candidate will be customer-focused with strong communication skills. Enjoy a competitive salary starting at £26,010 and a flexible benefits package including generous holiday entitlement and support for your career development.

Benefits

Flexible reward programme

Generous holiday entitlement of 33 days

Monthly contribution to retirement fund

Qualifications

• Motivated and driven to develop your career.
• Ability to thrive under pressure.
• Commitment to develop new skills and responsibilities.

Responsibilities

• Guide and support customers to achieve financial goals.
• Complete general banking requests such as payments and transfers.
• Identify opportunities to help customers with financial products.

Skills

Customer service

Strong communication skills

Attention to detail

Interpersonal skills

Job description

A leading financial institution in Southampton is looking for a Customer Service, Personal Banker. You'll engage with customers proactively, assisting them with their banking needs and helping them achieve financial goals. This position involves completing banking requests and identifying opportunities for customers. The ideal candidate will be customer-focused with strong communication skills. Enjoy a competitive salary starting at £26,010 and a flexible benefits package including generous holiday entitlement and support for your career development.