Customer Service Operative- Group Session

Team Sport; Greater London; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounted food and drinks

Rewards platform

Go-karting from £1

Job summary

TeamSport is seeking friendly, customer-focused bar and kitchen crew to deliver outstanding experiences at our UK venues.

You will serve hot and cold food and drinks, handle payments, manage stock, and upsell events and merchandise while maintaining high standards and teamwork.

Join a growing team as we expand across Europe and keep fun at the heart of everything we do.

Qualifications

• Friendly and approachable attitude.
• Customer-first mindset.
• Positive and proactive approach.
• Great eye for detail.
• Strong communication with customers and team.
• Team player with collaborative spirit.
• Must be over 18 due to serving alcohol.

Responsibilities

• Serve customers and prepare hot and cold food and drinks.
• Handle payments and cash management.
• Manage stock and inventory.
• Upsell offers, events and merchandise.

Skills

Friendly and approachable

Customer first

Positive and proactive

Attention to detail

Communication

Team player

Over 18 (alcohol service)

Job description

About Us:

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further...but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.

Why Join Us?

A Career in the Fast Lane:

At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.

Community Champions:

Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation.

Best Places to Work:

Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.

Our Values:

• Put the Customer on Pole: Make every karting experience unforgettable.
• One Crew: We're a close-knit team, fuelled by energy and fun!
• Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
• Emphasis on Small Details: We get that the little things matter.
• Fuelled by Fun: It's not just a job; it's about enjoying what we do.

The TeamSport experience:

Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!

The role

We are on the lookout for fun and engaging personalities who have a passion for delivering great experiences for our customers. We are on the lookout for Customer Service Operatives who can provide the best possible service in our fuel bar.

What skills our bar and kitchen crew have

• We are friendly and approachable
• We put customers first
• We have a positive and proactive attitude
• We have a great eye for detail
• We communicate well together
• We are team players!
• We are all over 18 due to serving alcohol without supervision

What you will be doing

• Serving customers and preparing hot and cold food and drinks
• Handling payments
• Handling and managing stock
• Up selling offers, events & merchandise

Ready to Join the Race?