Customer Service Officer

ESSENTIAL EMPLOYMENT LTD; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading employment agency is seeking a Customer Service Officer for a temporary role in North London. The position pays £17.54 per hour and requires providing exceptional customer service in a dynamic contact centre. Candidates should be adaptable, maintain professionalism while resolving queries, and work well under pressure. Shifts vary between 8am and 6pm depending on demand. Interested candidates should apply with their CV referencing the job number RQ1659179.

Qualifications

• Experience in a high-volume contact centre environment is preferred.

Responsibilities

• Provide excellent customer service to residents.
• Resolve queries efficiently and professionally.
• Work as part of a supportive team in a dynamic environment.

Skills

Excellent customer service

Ability to resolve queries efficiently

Adaptability to changing priorities

Positive attitude under pressure

Job description

Customer Service Officer needed in North London

This is a temporary contract paying £17.54ph PAYE

This is a temporary role

The reference number is: RQ1659179

The successful candidate will provide excellent customer service to residents, resolving queries efficiently and professionally. They will work as part of a supportive team in a dynamic, high-volume contact centre environment, shifts vary between 8am–4pm, 9am–5pm, or 10am–6pm, depending on daily demand and staff availability. They should adapt quickly to changing priorities and maintain a positive attitude under pressure.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.