Customer Service Officer

Essential Employment; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Officer for a temporary role in North London. The position offers a pay rate of £17.54 per hour. Responsibilities include providing excellent customer service and resolving queries in a high-volume contact centre. Candidates should be adaptable and maintain a positive attitude under pressure. Shifts vary based on demand. Interested candidates can apply with their CV via email or the company website.

Qualifications

• Experience in a customer service role preferred.
• Ability to work in a dynamic, high-volume contact centre.

Responsibilities

• Provide excellent customer service.
• Resolve queries efficiently and professionally.
• Work as part of a supportive team.

Skills

Excellent customer service

Ability to resolve queries

Adaptability to changing priorities

Ability to work under pressure

Job description

Customer Service Officer needed in North London

This is a temporary contract paying £17.54ph PAYE

This is a temporary role

The reference number is: RQ1659179

The successful candidate will provide excellent customer service to residents, resolving queries efficiently and professionally. They will work as part of a supportive team in a dynamic, high-volume contact centre environment, shifts vary between 8am–4pm, 9am–5pm, or 10am–6pm, depending on daily demand and staff availability. They should adapt quickly to changing priorities and maintain a positive attitude under pressure.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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