Customer Service Manager

Cavendish Maine Careers; Ferndown; Hybrid; GBP 45,000; Full time

Job summary

A leading recruitment firm in Ferndown is seeking an experienced Internal Sales Team Manager to oversee the inbound sales team. You will hold responsibility for team performance, analyse sales data, and develop effective sales strategies. This role offers a competitive salary of £45k and a flexible hybrid working policy with minimum office attendance requirements.

Qualifications

• Proven experience in managing a sales team.
• Strong analytical skills to interpret sales data.
• Ability to develop effective sales strategies.

Responsibilities

• Hold overall responsibility for the team's performance.
• Analyse sales data to inform strategy.
• Train and mentor team members.

Skills

Sales analysis

Team management

Sales strategy development

Performance monitoring

Training and mentoring

Job description

Internal Sales Team Manager

Bournemouth- Hybrid (2 x a month minimum)

£45k

The Company

This company are well-established in the Kitchen and Bathroom sector with over 20,000 products and a huge online presence.

They are looking to recruit an experienced Sales Manager to oversee their inbound sales team, who service customers via telephone, email and live chat.

The Role

As the team manager, you will:

• Hold overall responsibility for the team's performance
• Analyse sales data
• Develop and implement the sales strategy
• Train and mentor team members
• Monitor and manage performanceManage sales forecast and pipeline

The company operates a flexible hybrid working policy with a minimum office attendance ...