Customer Service & Inventory Supervisor (UK/EU)

KAYALI; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading fragrance company seeks a Customer Support Supervisor skilled in order processing and inventory management. The ideal candidate will have 3-4 years in a similar role within a CPG/B2B environment, demonstrating strong Excel capabilities and attention to detail. Responsibilities include managing sales orders, liaising with retailers, and coordinating logistics with 3PL partners. This is an exceptional opportunity for someone passionate about beauty and customer service.

Qualifications

• 3-4 years in a similar role within a CPG/B2B business.
• Experience with order processing and analyzing large data sets.
• Background with logistic knowledge and working with 3PL partners.

Responsibilities

• Manage daily processing of sales orders and allocations.
• Serve as primary contact for retailers on PO inquiries.
• Update and dispute retailer compliance infractions.

Skills

Excellent communication skills

Strong Excel skills

Attention to detail

Team player

Tools

ERP systems

EDI systems

Job description

A leading fragrance company seeks a Customer Support Supervisor skilled in order processing and inventory management. The ideal candidate will have 3-4 years in a similar role within a CPG/B2B environment, demonstrating strong Excel capabilities and attention to detail. Responsibilities include managing sales orders, liaising with retailers, and coordinating logistics with 3PL partners. This is an exceptional opportunity for someone passionate about beauty and customer service.