Customer Service - Home Working

Interaction Recruitment; Leeds; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a confident Customer Service Advisor for a home working role in Leeds, with flexibility required between 8am-6pm. Responsibilities include taking inbound calls, providing customer support, and ensuring customer satisfaction. Applicants must have prior customer service experience. This position offers a competitive hourly rate and the potential for career progression.

Qualifications

• Customer service experience is required for this position.
• Confident communicator to engage with customers.

Responsibilities

• Build rapport with customers.
• Listen to customers' needs for unique solutions.
• Provide exceptional customer service and knowledge of services.
• Ensure accurate administration completion.

Skills

Customer Service Experience

Confident Communication

Job description

Customer Service Advisor – HOME WORKING

Must live in Leeds & must be able to travel to Morley for the first day

Role Profile:

Hourly Rate: £12.21ph - Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm;

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

If you are interested, please apply now or send your CV to [e-mail]. Please do not call the local branch.