Customer service field agent driving Hereford

Randstad Business Support - London; Hereford; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A government department in Hereford is seeking a Customer Service Field Agent to support ONS survey participants by visiting residents. The role offers flexible working hours between 20-30 hours per week and compensation of £12.55 per hour plus allowances. Candidates must have UK experience, a driving license, and strong communication skills. The position helps shape UK policies and improve communities through survey engagement.

Benefits

Fuel Allowance: £0.45 per mile

Meal Allowance: £7.50 for 5 hours, £15 for 10 hours

Flexible working hours

Qualifications

• 1 year of UK experience in any role.
• Full UK driving license and own car with business insurance required.
• Ability to work independently.

Responsibilities

• Support participants in the ONS survey by visiting residents.
• Encourage survey completion and provide guidance.

Skills

Communication skills

Basic tech skills

Knowledge of Microsoft Excel

Knowledge of Google spreadsheets

Job description

Flexible work that fits your life-and makes a real impact.

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company- Office For National statistics

Location-Hereford

Why You'll Love This Role:

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturday's
• Contract: 1 year

What You'll Need:

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good Knowledge on Microsoft Excel and Google spreadsheets.
• DBS check or proof of one completed in the past 3 months

If interested, please contact me at 01622 585980 or send your updated CV at dharanikumar. b @ randstad. co. uk

Randstad Business Support is acting as an Employment Business in relation to this vacancy.