customer service field agent driving Crawley

Randstad Business Support - London; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government organization is seeking a Customer Service Field Agent in Crawley. You will support survey participants by visiting residents and encouraging completion. The role requires a full UK driving license, strong communication skills, and the ability to work independently. This is a flexible job with competitive pay and various allowances provided.

Benefits

Pay: £12.55 per hour

Fuel Allowance: £0.45 per mile

Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked

Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM)

Qualifications

• Must have 3 years UK experience in any role.
• Full UK driving license and your own car (business car insurance required).
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Support participants in the ONS survey by visiting specific residents.
• Encourage survey completion and provide guidance.
• May be required to enter the home to support customers.

Skills

Strong communication skills

Ability to work independently

Basic tech skills

Good knowledge of Microsoft Excel

Good knowledge of Google spreadsheets

Job description

Discover a career that allows to be human, whole, and highly effective.

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, May be required to enter the home and support customers with their surveys helping to shape UK policies and improve communities.

Company: Office For National Statistics

Location: Crawley

Why You'll Love This Role:

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday's
• Contract: 1 year

What You'll Need:

• Must have 3 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good Knowledge on Microsoft Excel and Google spreadsheets.
• DBS check or proof of one completed in the past 3 months

If interested, please contact me at 01622 585980 or send your updated CV at dharanikumar. b @ randstad. co. uk

Randstad Business Support is acting as an Employment Business in relation to this vacancy.