Customer Service Executive

TIME Appointments Ltd; Ipswich; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in Ipswich is seeking a Customer Service Executive to join their team. This role offers fantastic growth opportunities within a supportive work culture. Candidates should have a desire for a career in customer service and possess relevant experience and qualifications.

Qualifications

• Experience in administration or customer service.
• Desire to build a career in customer services.
• Minimum of 5 GCSEs, including English and Maths.

Responsibilities

• Perform administrative duties, including drafting emails and documents.
• Manage relationships with internal and external customers and clients.
• Work to deadlines and promote business values.

Skills

Administration

Customer service

Interpersonal skills

Communication skills

Education

GCSE passes at grades A-C (or equivalent)

Job description

Our client, an award winning company based in Ipswich, are recruiting for a Customer Service Executive to join their team.

Our client provides fantastic opportunities and benefits which include huge potential for growth, and a great supporting work culture and environment.

Key Duties & Responsibilities:

• Administrative duties, including drafting emails and documents.
• Managing relationships with internal and external customers and clients
• Working to deadlines.
• Adhering to and promoting the business values

Skills & Experience Required:

• Administration or customer service experience
• A genuine desire to build a career within customer services
• A minimum of 5 GCSE passes at grades A-C (or equivalent) to include English and Maths
• Strong interpersonal skills communication skills, with the ability to build up effective relationships at all levels