Customer Service - English speaking - 100% remote in Greece

Halvia Talent; Remote; GBP 40,000 - 60,000; Full time

Job summary

A customer service company is looking for a Customer Service Agent to work remotely from Greece. You will provide support to customers through various channels while ensuring their inquiries are resolved professionally. The role offers a competitive salary, relocation assistance including flight tickets and accommodation, and opportunities for professional growth. An eye for detail and strong English skills are essential. Join a supportive team that values your contributions and provides comprehensive training.

Benefits

Health care benefits

Full paid training

Free online Greek language courses

Qualifications

• You speak the required language fluently.
• Strong English skills – both written and spoken.
• Customer support experience is a nice to have.

Responsibilities

• Chatting with customers via phone, messages & email.
• Resolve queries related to orders, refunds, delivery, and platform use.
• Provide professional and empathetic customer service support.

Skills

Problem-solving

Strong English skills

Attention to detail

Job description

Position

Customer Service Agent

Work Model

100% remote

Location

Greece

Employment type

Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because :

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.