Customer Service Delivery Driver -Flexible Shifts

Ocado Logistics; Luton; On-site; GBP 1,867,000 - 2,493,000; Full time

Benefits offered by this job

Company pension 7% matched

Health and wellbeing support

Staff discounts

Life insurance

Ocado shop discount 15%

Voluntary benefits discount

Career progression

Job summary

Ocado Logistics is seeking a Customer Service Team Member in Luton to deliver groceries with safe driving and a strong focus on customer care. You’ll be the friendly face delivering consistency and reliability to customers in the region.

You’ll work 40 hours per week across 5 days, with AM/PM shifts and a four-week payroll cycle. The role offers a competitive hourly rate with enhanced overtime, plus a pension, health support, life insurance, staff discounts and progression opportunities.

Qualifications

• Full UK driving licence
• At least 12 months driving experience
• No more than 6 penalty points
• 18 years or older due to alcohol deliveries
• Good communication, reliability and punctuality
• Commitment to safe driving and delivering great customer service

Responsibilities

• Deliver groceries in a safe and timely manner
• Provide excellent customer service to customers at the doorstep
• Represent Ocado Logistics professionally on the road
• Follow schedules and route plans using provided technology

Skills

Driving

Customer service

Reliability

Punctuality

Communication

Job description

Ocado Logistics is seeking a Customer Service Team Member in Luton to deliver groceries with safe driving and a strong focus on customer care. You’ll be the friendly face delivering consistency and reliability to customers in the region.

You’ll work 40 hours per week across 5 days, with AM/PM shifts and a four-week payroll cycle. The role offers a competitive hourly rate with enhanced overtime, plus a pension, health support, life insurance, staff discounts and progression opportunities.