Customer Service Coordinator

Office Angels; Wimbledon; On-site; GBP 22,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Coordinator in Wimbledon. Responsibilities include supporting sales, managing customer inquiries, and ensuring accurate record-keeping. Ideal candidates will have excellent organizational and computer skills, strong phone etiquette, and previous office experience. This role offers a salary of up to £26,000 and great benefits.

Benefits

Great benefits

Qualifications

• Proven office experience, preferably in a sales or administrative role.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent organisational skills with attention to detail.
• Good phone etiquette and communication skills.
• Experience with data entry tasks is essential.
• Ability to work collaboratively within a team environment.
• A proactive approach to problem-solving.
• Strong team player skills.

Responsibilities

• Assist with daily administrative tasks to support the sales team.
• Manage customer inquiries via phone and email with professionalism.
• Maintain accurate records of sales activities and customer interactions.
• Support data entry tasks to ensure up-to-date information management.
• Collaborate with team members to streamline office processes.

Skills

Proven office experience

Strong computer skills

Excellent organisational skills

Good phone etiquette

Experience with data entry

Ability to work collaboratively

Proactive problem-solving

Team player skills

Tools

Microsoft Office Suite

Google Workspace

Job description

Join Our clients team as their Customer Service Coordinator!

Based: Wimbledon

Salary: up to £26,000 plus great benefits

Start: ASAP

Hours: 8.30am-4.30pm or 9am-5pm

Are you passionate about providing exceptional customer service?

Do you thrive in a fast-paced environment, juggling multiple tasks while ensuring every customer feels valued?

If so, we want to hear from you.

About Us

Our client's mission is to deliver top-notch services to their customers while fostering a supportive and fun work environment. They are growing and looking for a dedicated Customer Coordinator who shares their enthusiasm for customer care and team spirit.

What You'll Do

As their Customer Service Coordinator, you will be the heartbeat of our customer interactions.

Responsibilities

• Assist with daily administrative tasks to support the sales team.
• Creating jobsheets, sending invoices and filing jobsheets away.
• Manage customer inquiries via phone and email with professionalism.
• Maintain accurate records of sales activities and customer interactions.
• Assist with managing our inventory management software.
• Utilise Microsoft Office and Google Workspace for documentation and reporting.
• Support data entry tasks to ensure up-to-date information management.
• Collaborate with team members to streamline office processes.
• Send booking confirmations and assist with the director's office admin.
• Assist in preparing sales presentations and proposals.
• Contribute to maintaining a positive team environment.

Qualifications

• Proven office experience, preferably in a sales or administrative role.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent organisational skills with attention to detail.
• Good phone etiquette and communication skills.
• Experience with data entry tasks is essential.
• Ability to work collaboratively within a team environment.
• A proactive approach to problem-solving.
• Strong team player skills.

Office Angels is an employment agency that respects and appreciates people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. We showcase talents, skills, and unique experiences in an inclusive environment that helps individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.