Customer Service Champion - Retail & Team Support

Lincolnshire Co-op; Scunthorpe; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading community-focused retailer in Scunthorpe is looking for a Customer Services Assistant to join their team. You’ll be pivotal in ensuring stock is replenished and providing excellent customer service at the checkout. No specific prior experience is required as full training will be given. The ideal candidate should possess a passion for customer service and be a reliable team player. The role offers flexible hours and various employee benefits, including 30 days annual leave and a pension scheme.

Benefits

30 days annual leave (pro-rata)

Pension scheme with up to 12% employer contributions

Generous discount rates

Annual discretionary bonuses

Working schedules available four weeks in advance

Free tea and coffee during breaks

Qualifications

• Demonstrate passion for customer service and a desire to deliver great shopping experience.
• Excellent communication and listening skills for fast-paced environment.
• Ability to work well as part of a team to drive sales.

Responsibilities

• Work on checkouts and replenish stock.
• Share knowledge of product range with customers.
• Promote benefits of membership.

Skills

Customer service passion

Communication skills

Teamwork

Enthusiasm

Reliability

Job description

A leading community-focused retailer in Scunthorpe is looking for a Customer Services Assistant to join their team. You’ll be pivotal in ensuring stock is replenished and providing excellent customer service at the checkout. No specific prior experience is required as full training will be given. The ideal candidate should possess a passion for customer service and be a reliable team player. The role offers flexible hours and various employee benefits, including 30 days annual leave and a pension scheme.