Customer Service & Catering Apprentice (Sandwell Valley Crematorium)

Sandwell Metropolitan Borough Council; West Bromwich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local council in West Bromwich is offering an apprenticeship in customer service and catering at Sandwell Valley Crematorium. This role includes supporting families, assisting with events, and developing skills in food preparation and hospitality. The apprenticeship is expected to last for 15 months, with a working week from Monday to Friday, and some evenings and weekends may be required.

Responsibilities

• Support families in a respectful, customer-facing role.
• Assist with catering for wakes, receptions, and events.
• Gain hands-on experience through practical tasks.

Skills

Food preparation

Hospitality

Communication

Teamwork

Education

Customer service practitioner (level 2)

Job description

Overview

Join Sandwell Council’s Registration Services as an Apprentice in Customer Service and Catering at Sandwell Valley Crematorium. Gain hands-on experience in a respectful, customer-facing role, supporting families and helping with catering for wakes, receptions, and events. Build skills in food preparation, hospitality, communication, and teamwork.

Course Information

• Course: Customer service practitioner (level 2)
• Level: 2
• Route: Sales, marketing and procurement
• Apprenticeship Level: Intermediate

Working Arrangements

• Working Week: Monday - Friday between the hours of 8.00am - 3.00pm with occasional evening and weekend working
• Expected Duration: 15 Months