Customer Service Associate | Flexible Hours

NEXT; Maidstone; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

25% off NEXT products

10% off partner brands

Wardrobe allowance (60%)

Staff discounts

Job summary

NEXT is seeking a Customer Service Assistant to join our Maidstone store. You will work in a fast-paced team, delivering outstanding service, helping customers find products and supporting stock operations across sales floors, stockrooms and deliveries.

Flexible hours are available, with shifts including Sun 10:30-16:00, Tue 16:00-19:00 and Fri 18:00-21:00. You will be a great communicator, friendly, calm and adaptable, eager to develop.

Qualifications

• A great communicator who's always looking for ways you can help
• Friendly, calm and efficient - even on your busiest days
• Excited about the challenge of a varied and fast-paced job
• Flexible, supportive and always ready to go the extra mile

Responsibilities

• Offer fast and friendly service at all times, helping our customers to find the perfect products
• Share your passion and knowledge about our amazing products
• Work in all areas of the store, including sales floors, stockrooms and processing deliveries
• Take control of your own development

Skills

Great communicator

Friendly

Calm under pressure

Adaptable

Job description

NEXT is seeking a Customer Service Assistant to join our Maidstone store. You will work in a fast-paced team, delivering outstanding service, helping customers find products and supporting stock operations across sales floors, stockrooms and deliveries.

Flexible hours are available, with shifts including Sun 10:30-16:00, Tue 16:00-19:00 and Fri 18:00-21:00. You will be a great communicator, friendly, calm and adaptable, eager to develop.