Customer Service Assistant - Whitletts, Ayr

CJ Lang & Sons Ltd; Ayr; On-site; GBP 40,000 - 60,000; Part time

Job summary

A long-established family business in Ayr is seeking a Customer Service Assistant to provide friendly and efficient customer service. The ideal candidate should have great communication skills and a customer-focused attitude. Flexible hours are offered, along with training and a 10% staff discount. This role involves helping customers, restocking shelves, and maintaining store hygiene standards. Join us in serving the community with dedication.

Benefits

10% staff discount

Flexible hours

Career opportunities

Qualifications

• Retail experience within the grocery sector is a plus but not essential.
• Training will be provided to ensure success in the role.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Promote offers to customers actively.
• Serve in the 'Food to Go' counter.
• Maintain excellent standards of store hygiene.

Skills

Great communication skills

Customer focused

Flexibility

Job description

Customer Service Assistant - 15 hours per week

SPAR Whitletts, Ayr

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance