Customer Service Assistant - Tarbolton - Fixed Term

CJ Lang & Sons Ltd; Mauchline, Tarbolton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established family business in Mauchline is seeking a Customer Service Assistant for a fixed term of 15 hours. This role involves working as part of a team to provide friendly and efficient service to customers. Flexibility is required as shifts may include mornings, evenings, and weekends. Training is provided for all staff, and in return, benefits include a 10% staff discount and career opportunities. This position focuses on maintaining high standards of store hygiene and directly serving the local community.

Benefits

10% staff discount

Career opportunities

Qualifications

• Great communicators with a friendly and efficient approach to customer service.
• Flexibility to work mornings, evenings, and weekends.
• Retail experience is a plus but not essential.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Promote offers to customers.
• Serve at the ‘Food to Go’ counter.
• Maintain store hygiene and compliance.

Skills

Customer service

Communication skills

Job description

Customer Service Assistant - Fixed Term - 15 hours
SPAR Tarbolton

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance