Customer Service Assistant (seasonal fixed-term)

The Devonshire Group; Pilsley CP; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality group is looking for a Customer Service Assistant at their location in Pilsley, England. Candidates will be involved in providing exceptional service during the busy Christmas season at the farm shop and café. Full training is provided, making this ideal for those passionate about customer service. Part-time roles offer flexible hours, with benefits including generous holidays and free access to nearby attractions.

Benefits

Generous holiday entitlement

Free access to Chatsworth and Bolton Abbey Estate

Discounts in catering, retail and hotels

Free on-site parking

Employee assistance programme

Qualifications

• No prior experience necessary, but a passion for customer service is essential.
• Ability to work one weekend day is required.

Responsibilities

• Provide excellent customer service in various settings, including the Christmas marquee and café.
• Assist customers at tills and serve in the farm shop café.

Skills

Customer service passion

Friendly personality

Job description

Christmas is a very special time of year at Chatsworth Farm Shop and we'd love you to be part of it. As a Customer Service Assistant, you may find yourself providing great service to customers in our Christmas marquee, assisting on one of our tills, or serving customers in the farm shop café.

Previous experience is not essential as we will provide full training; however, you will be able to demonstrate a passion for customer service together with an appreciation of all Chatsworth has to offer our visitors and customers. Our aim is to always offer the visitor to Chatsworth a level of customer service that exceeds expectations so this will really suit a friendly personality who thrives working with people. We have a variety of part-time hours available, ranging from 16 to 32 hours per week, beginning as soon as possible through to early January. The ability to work one weekend day is essential.

The Devonshire Group is committed to sustainability, heritage, and creating value that lasts — for our people, our communities and our environment. As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we pride ourselves on our commitment to building friendly and efficient teams who are focused on delivering exceptional customer service. We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits include:

• Generous holiday entitlement plus option to buy more
• Free access to Chatsworth and Bolton Abbey Estate
• Free entry to the Chatsworth fairs and many of the events, plus discount in our catering, retail and hotel establishments
• Free on-site parking
• Employee assistance programme and a wellbeing calendar of events
• Details of our employee benefits can be found here: https://devonshiregroup.co.uk/work-with-us/working-at-the-devonshire-group