Customer Service Assistant Recruitment Pack

Festinho; Chester; On-site; GBP 11,000; Part time

Job summary

A customer service company in Chester is seeking a team player to provide excellent customer service by responding to enquiries via various channels including email and social media. The position requires a can-do attitude and commitment to maintaining box office events. The role offers 20 hours of work per week at a salary of £12.21 per hour.

Responsibilities

• Respond to customer enquiries via email, social media, and phone.
• Provide excellent and timely customer service.
• Help maintain events on the box office system.

Job description

Apply via our portal

As part of our Customer Service team, you will be the main contact responding to customer enquiries via email, social media, and on the phone.

You will be a part of a small and busy team providing excellent and timely customer service and helping to maintain events on our box office system.

Customer service is at the heart of everything we do, and we are looking for a team player with a can‑do attitude who is at home with talking to customers.

Reports to: Box Office Manager

Salary: £12.21ph

Contract: 20 hours per week