Customer Service Assistant - Part time, 4 Month FTC

Foresters Financial; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A financial services organization in London is seeking a part-time Customer Service Assistant to provide administrative support. Responsibilities include handling customer correspondence and maintaining records. Ideal candidates should have previous office experience and strong attention to detail. This role offers flexible working hours and a supportive work environment.

Benefits

£12.21 per hour

25 days holiday plus bank holidays

Contributory Pension scheme

Life cover

Qualifications

• Previous office experience is essential.
• Proficiency in computer skills required.
• Strong attention to detail is a must.

Responsibilities

• Collation and dispatch of correspondence.
• Open and distribute customer correspondence.
• Filing, scanning and destruction of paper records.

Skills

Previous office experience

Good computer skills

Good organisational skills

Strong attention to detail

Enthusiastic and adaptable

Good communication skills

Job description

As a part-time Customer Service Assistant in our Servicing Team you will be providing administrative support services for the Forester Life Customers and field force, from initial contact through to the end of the contract terms.

Responsibilities

• Collation and dispatch of correspondence
• Open and distribute customer correspondence
• Filing, scanning and destruction of paper records
• Working hours: 3 hours a day Monday to Friday. This role will be to cover mornings; start time is flexible but likely to be 11.30am.

Qualifications

• Previous office experience
• Good computer skills
• Good organisational skills
• Strong attention to detail
• Enthusiastic and adaptable
• Good communication skills

About Foresters Financial

Foresters Financial is not your typical financial services provider. Those who join our purpose‑driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

What We Do

We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Benefits

• £12.21 per hour
• 25 days (pro rata) holiday plus bank holidays
• Contributory Pension scheme
• Life cover