Customer Service Assistant - Part Time

The Range; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retailer is seeking a part-time Customer Service Assistant in Glasgow. The role involves delivering excellent service, answering customer inquiries, and processing transactions. Candidates should possess strong problem-solving skills, confidence, and the ability to create a positive first impression. Join a dynamic team in one of the UK's fastest-growing retail companies and take the next step in your career.

Qualifications

• Willingness to provide the best customer service experience.
• Ability to create a good first impression.
• Polite and approachable demeanor.
• Confidence to handle difficult situations.

Responsibilities

• Answering customer enquiries.
• Giving information and solving customer problems.
• Dealing with returned goods.
• Processing till transactions.
• Ensuring a positive customer experience.

Skills

Problem-solving skills

Ability to think quickly

Teamwork

Initiative

Job description

As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant.

In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.

In this role you will be the face of The Range as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

What are we looking for?

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

Responsibilities

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions.
• Making sure that the customer's experience is a positive one.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UKs fastest growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you're sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast paced environment and take the next step in your career.